Jones IT are the best group of IT professionals that I have worked with. My company, Limos.com, was basically pulled from the fire by Jones IT on several occasions. They were always able to put up with my last minute requests and still deliver by my ridiculous deadlines. I thanked my lucky stars quite often after seeing a timely and friendly response from the Jones IT team when I was in desperate need of assistance. Asking them for help setting up a laptop for a new hire that was, surprise, starting tomorrow!!!! That was not a problem for the Jones IT team. They could do most of what we needed remotely and the times when they came to the office they were courteous, polite, professional and personable. I would recommend Jones IT to anyone.
We’ve been using these guys for years and they are the best of the best. Not only do they provide super fast, friendly, and exceptional service, but they follow up with open tickets and check in regularly to make sure our team is being supported. They are knowledgeable about all IT services and often provide quality recommendations (with feedback and insights from past experiences to boot!) or put in the hours to find the right solution.The team is full of great humans and hard workers. Andy always fits in our last minute IT needs which is often late into the night or on weekends without a peep. I can count on him to get anything done. I’ve interacted with just about everyone by now and regularly enjoy seeing other team members when they stop by for installations or just to check in. Evan is a great leader and actively involved with his clients. Jones IT are the IT professionals you need!
DoubleDutch has used Jones IT services for over a year and we’ve been very impressed with their friendliness and responsiveness. They assist us with everything from inventory procurement management, onsite support, help desk systems management, and internet and network systems. We have seen significant growth in our company over the last 2 years and Jones IT has been there to assist us with on-boarding of new employees, setting up of new office spaces, and so on. Simply put, without Jones IT, we would not be fully up and running at the rate we are expanding. Great guys who know what they’re doing!
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