If you’ve read all the previous articles, attended all the onsite training sessions, and reviewed all the resource guides (here), you get a Gold Star! We’re super proud of you for being ready for your company's migration day when we cutover to G Suite & Gmail...you’re really on your way to being a true G Suite geek…

For the rest of you, don’t worry, be happy...we still love you and got your back. As we mentioned in our previous articles, we’re taking care of all your stuff (email, contacts, and calendars) and the Jones IT team will be there for you onsite 100% on the first business day following the cutover in case you need anything. 

Once the change goes through, we recommend the following: 

  1. Once the cutover goes through, remember to go to gmail.com from now on to check email from your favorite browser on your computer (no Outlook & no Apple mail, they are NOT supported). NOTE: the cutover can take up to 24 hours so you'll want to continue checking your Outlook as well as your Gmail until the day after the cutover date. Usually, the cutover takes about an hour. 
  2. If you use a mobile device, we REQUIRE installing Gmail and Google Calendar on your mobile device with your new accounts & updating signatures (built-in iOS or Android apps will NOT be supported). To get started, you will want to install Gmail and Google Calendar on your mobile device from Apple's App Store (for iPhone iOS) or Google Play (for Android). Once the apps are installed, sign in to get started. Check out the below instructions for more details. 
  3. WARNING: Calendar problems are a known issue for migrations. Please double check recurring events and where invitees are in multiple time zones. The best way to resolve these are to go through your calendar to delete affected events and create new events; this will minimize the problems from recurring events & time zone issues. 

How to setup Gmail on your MOBILE DEVICE

gmail on iOS (iPhone & iPad)

  1. Make sure you've downloaded the Gmail app.
  2. On your iPhone or iPad, open the Gmail app. 
  3. In the top left, tap Menu incon (with three horizontal lines).
  4. Tap your account address.
  5. Tap Manage accounts > Add account.
  6. Enter your Gmail username and password.
  7. After your account is added, you'll be signed in to Gmail any time you open the Gmail app.
  8. NOTE: When you add an account to the Gmail app, you can sign in to the app using that account. You can also add multiple accounts to the app, so you can sign into another Gmail account.
  9. SOURCE: https://support.google.com/mail/answer/8494?co=GENIE.Platform%3DiOS&hl=en&oco=2

gmail on Android

  1. If you aren't on the latest version of the Gmail app, update the Gmail app.
  2. On your Android phone or tablet, open the Gmail app.
  3. In the top left, tap Menu icon (with three horizontal lines).
  4. To the right of your username, tap the Down arrow.
  5. Tap Add account.
  6. Choose the type of account you want to add.
  7. Follow the steps on the screen to add your account.
  8. After your account is added, you'll be signed in to Gmail any time you open the Gmail app.
  9. NOTE: When you add an account to the Gmail app, you can sign in to the app using that account. You can also add multiple accounts to the app and switch among them.
  10. SOURCE: https://support.google.com/mail/answer/8494?co=GENIE.Platform%3DAndroid&hl=en&oco=2

How to setup Google Calendar on your MOBILE DEVICE

calendar on iOS device (iPhone & iPad)

  1. On your iPhone or iPad, visit the Google Calendar page from the App Store.
  2. Tap Get.
  3. Open the app and sign in with your Google Account.
  4. SOURCE: https://support.google.com/calendar/answer/2465776?hl=en&co=GENIE.Platform%3DiOS&oco=1

Calendar on Android device

  1. On your Android phone or tablet, visit the Google Calendar page on Google Play.
  2. Tap Install.
  3. Open the app and sign in with your Google Account.
  4. SOURCE: https://support.google.com/calendar/answer/2465776?hl=en&co=GENIE.Platform%3DAndroid&oco=1

How to setup contacts on your MOBILE DEVICE

You can sync your Google Contacts to a phone, tablet, and computer. When you change a contact, that contact will change everywhere. You can access your contacts automatically from Gmail, Google Calendar, and any other G Suite App. To manage your contacts from your computer on your favorite browser, click on Contacts app from Google Apps menu within Gmail or any Google Apps product. Otherwise, you can also go directly to: https://contacts.google.com

contacts on iOS device (iPhone & iPad)

  1. NOTE: Google Contacts App is not available for iOS. This is one of the few EXCEPTIONS where we will set up a G Suite function via Apple's built in Contacts App. 
  2. Open your iPhone or iPad's Settings app.
  3. Tap Accounts & Passwords  Add Account  Google.
  4. Enter your email and password. If you use 2-Step verification, use an app password.
  5. Tap Next.
  6. Switch "Contacts" on.
  7. At the top, tap Save.
  8.  SOURCE: https://support.google.com/contacts/answer/2753077?co=GENIE.Platform%3DiOS&hl=en&oco=2

contacts on Android device

  1. On your Android phone or tablet,  download the Contacts App on Google Play.
  2. Tap Install.
  3. Open the app and sign in with your Google Account.
  4. SOURCE: https://support.google.com/contacts/answer/2753077?co=GENIE.Platform%3DAndroid&hl=en&oco=2

How to setup Gmail Signatures

An email signature is text, like your contact information or a favorite quote, that’s automatically added at the end of Gmail messages as a footer. On your computer, Signatures are separated from the rest of your message by two dashes. To see a signature in Gmail, click the Show trimmed content button at the bottom of the message. 

Add a signature On a computer

  1. Open Gmail from your favorite browser (Chrome is recommended but Firefox and Safari work as well). 
  2. At the top right, click the settings icon. Select Settings. (GO TO GMAIL SETTINGS)
  3. Scroll down to the "Signature" section and enter your new signature text in the box.
  4. Optional: Format your text using the buttons above the text box.
  5. Optional: Add image to your signature 
    • Position the mouse cursor exactly where you want the image to go. For example, if it should rest just below your name, then type your name and press enter so that a new line is available below it for the picture.
    •  From the menu there in the signature editor, click the Insert Image button to open the Add an image window
    • Search or browse for your own pictures in the My Drive tab or upload one from Upload or Web Address (URL).
    • Click Select to insert the image into the signature. If you need to resize it because it's too small or large, click the picture once it's inserted to access the small resize menu.
  6. At the bottom of the page, click Save Changes.
  7. SOURCE: https://support.google.com/mail/answer/8395?hl=en&co=GENIE.Platform%3DDesktop&oco=1

Add a signature On Apple iOS Devices (iPhone or iPad)

You can set up a signature that shows up only for emails you send from the Gmail app. NOTE: If you don't create a signature on the Gmail app, your messages will show the Gmail signature you set up on your computer.

  1. Make sure you've downloaded the Gmail app.
  2. On your iPhone or iPad, open the Gmail app.
  3. Tap the Menu icon (with three horizontal lines).
  4. Scroll to the bottom, then tap Settings.
  5. Tap your account.
  6. Tap Signature settings.
  7. Switch the "Signature" setting on.
  8. Add or edit your mobile signature.
  9. To save, tap Back arrow.
  10. SOURCE: https://support.google.com/mail/answer/8395?hl=en&co=GENIE.Platform%3DiOS&oco=1

Add a signature On Android devices

The signature you create in the Gmail app will show for any messages you send from the app. NOTE: If you have a signature that you created on your computer, that will be used for any messages you send from Gmail on the web.

  1. Open the Gmail app.
  2. In the top left, tap Menu  icon (with three horizontal lines).
  3. Scroll to the bottom, then tap Settings.
  4. Choose the Google Account where you want to add a signature.
  5. Tap Signature.
  6. Enter the text for your signature.
  7. Tap OK.
  8. SOURCE: https://support.google.com/mail/answer/8395?hl=en&co=GENIE.Platform%3DAndroid&oco=1

If you have any questions or concerns, please feel free to contact Jones IT (support@itjones.com, 415.578.7111,support.itjones.com) and we will be more than happy to help you. 

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