Offline Gmail

With Gmail Offline, users can access their mail and compose new messages when they don't have an Internet connection, or when their connection is unreliable or slow. When users reconnect, Gmail automatically sends any outbound messages. Note that the maximum sync period for data is 30 days. 

Using the Gmail Offline Chrome app (recommended)

Gmail Offline capability is provided as a free Chrome web application.

Learn how to use the Gmail Offline Chrome app.

Offline Gmail for your domain

To turn on Offline Gmail:

  1. In your Google Admin console (at admin.google.com)...
  2. Go to Apps > G Suite > Gmail > Advanced settings.
  3. Scroll down to the End User Access section, and check the Enable Gmail Offline for my users box.
  4. Click Save changes. (There may be a delay before the change takes effect.)

When you enable Offline Gmail, your users will see a new Offline tab in their Gmail settings.

Get your users started with Offline Gmail

Each user who wants to work offline must do the following to enable Offline Gmail:

  1. Click the Settings link in the top-right corner of Gmail.
  2. Click the Offline tab (available only if Offline is enabled for your domain).
  3. Select Enable Offline Mail for this computer.
  4. Click Save Changes and follow the directions from there. 

Known Offline Gmail issues

People can use their Gmail accounts offline much as when they're connected to the Internet. But check out these known issues for features that aren't currently available.

Learn more about Offline Gmail.


Work on Google files offline

If you aren't connected to the Internet, you can still create, view, and edit files on:

  • Google Docs
  • Google Sheets
  • Google Slides
  • Google Drawings

For instructions, please visit the following link (https://support.google.com/docs/answer/6388102?co=GENIE.Platform%3DDesktop&hl=en) OR follow along with the video below.

 

More resources can also be found here:

Make Google Drive files available offline

You can turn on offline access for your entire Google Drive. Offline access is only available in the Google Chrome browser.

  1. Connect to the internet.
  2. Go to drive.google.com/drive/settings.
  3. In the "Offline" section, check the box. It may take a few minutes for the offline access setting to turn on.

Make specific files available offline

  1. Follow the steps above to turn on offline access in Google Drive.
  2. Open the Google DocsSheets, or Slides home screen.
  3. On the file you want to use offline, click More .
  4. Click Available offline. A checkmark will appear in the bottom left corner to show that the file is available offline.

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