San Francisco, Full-time
Come work with a growing IT company located in the heart of San Francisco. We offer you excellent opportunities to grow professionally and learn alongside accomplished professionals.
Who We Are
Jones IT is the highest rated IT Services company in the San Francisco Bay Area. We have been in business for over 15 years and count some of the Bay Area’s most recognizable names as our clients - AngelList, Coffee Meets Bagel, Reflektive, Turo, Ripple, Hotel Tonight, to name a few.
We have a unique and eclectic company culture that produces a team that works hard, works smart, and perhaps most importantly - has fun.
The GOOD NEWS is we are growing, the BETTER NEWS is you will grow with us.
We heavily rely on the same technology and concepts in our own business that we recommend to our customers. So you will always be on the cutting edge of technology.
We are looking for a full-time IT Network Engineer who possesses both technical and interpersonal skills. Is able to solve difficult problems, yet explain the solutions in simple ways.
What We Offer
What You Will Do
As a member of the Jones IT Network Engineer Team, you will:
Diagnose, Troubleshoot, and Fix Network and WiFi Issues.
Secure network system by establishing and enforcing policies; defining and monitoring access. Perform Network Monitoring and Setup Auto-alerts.
Source, Install, Configure, and Support all the WiFi and Network hardware necessary for high-performance, secure wireless networks.
Work with all the major enterprise-grade network hardware, including Cisco Meraki, Ruckus, Aruba HPE.
Be our “last line of defense” on all IT matters- the toughest problems that our IT consultants cannot solve get escalated to you.
Manage projects such as network setup or upgrade, migration from G Suite or Office 365, software deployment, etc., coordinate with vendors and service providers and work intimately with the network engineering team as well as the IT consulting teams.
Excellent customer service skills
Proven track record of working well in team environments
Experience supporting environments of 100 or more users
The confidence to take on the toughest problems
Mastery of the art of analogy to describe complicated subject matter
3+ Years IT experience
Nice To Haves
MS in Computer Science or Equivalent
Fluent in TCP/IP, DNS, DHCP, G Suite Admin, Windows Server, MDM
We are located at the corner of Cesar Chavez & Valencia streets in San Francisco (just 2 blocks from BART and 5-10 minutes away from 101 & 280 with parking spots available). That’s right in the Mission District, which is an exuberant, evolving neighborhood with Latino roots and a hipster vibe. Old-school taquerias and eclectic live-music clubs mix with chef-driven eateries and craft cocktail lounges that are great for after-work fun.
Why You Should Apply
Competitive salary and benefits
Excellent learning and growth opportunities
Location, location, location
Rapidly growing company, stable job, and a startup culture you will love
We are eagerly waiting to meet you!
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