Fully Managed IT Services

End-To-End Responsibility For Your Organization’s IT Infrastructure, Networks, Security, & Support.

Running a growing San Francisco business without a dedicated IT team? Jones IT provides fully managed IT services that give you enterprise-level support: from cybersecurity and compliance to help desk and cloud management, without the overhead of building an internal department. Our flexible, month-to-month plans scale with your needs, so you get exactly the IT expertise you need, when you need it.

Let’s Start The Conversation

No pushy sales pitches, just a conversation about your IT needs and how we can support them.

Fill out the form and we’ll be in touch within one business day (typically much faster).

Fully Managed Services Package Details

What Is It Comprehensive IT services that take end-to-end responsibility for your IT infrastructure and operations.

What's Included Covers all your IT needs, from IT Helpdesk & Cybersecurity to Vendor Management & Compliance Support.

Who Is It For Ideal for lean businesses that do not have a dedicated in-house IT team, and startups in the early and growth phases.

How Does It Work Monthly subscription offering a straightforward, all-inclusive hourly rate with built-in discounts based on usage.

Jones IT Introduction Video

Felipe Svensson

Jones IT Team Lead
  • Typical onboarding time ranges from 1–7 days.

  • Most companies contact us on Slack or Teams, and we are also available via phone, email, and ticketing system.

  • Contracts are month-to-month.

  • We offer a simple tiered hourly pricing structure. The hourly rate start at $250/hour for the basic tier and goes down to $150/hour for the

    highest tier. Subscriptions require a commitment of just 10 hours per month.

  • Discounts are automatically applied on each billing cycle. You don’t need to lock in to a tier; you automatically receive the lowest possible

    rate based on your monthly hours usage.

Frequently Asked Questions

Trusted By 100s of Amazing Businesses

What our clients says about our services.

Key Components of Our Fully Managed IT Services

IT Help Desk & User Support

  • Efficient and reliable technical support for swift resolution of IT incidents.

  • Onsite and remote multi-channel support ensures user issues are addressed promptly and efficiently.

Compliance & Risk Management

Monitoring & Preventative Maintenance

  • Continuous, real-time monitoring of IT ecosystems to preemptively identify and mitigate potential disruptions.

  • Routine maintenance, updates, and patches ensuring systems remain fortified and cutting-edge.

Data Backup & Business Continuity

  • Implementation of rigorous data backup protocols to safeguard against data loss.

  • Disaster recovery planning and execution to ensure uninterrupted business operations.

Network & Infrastructure Optimization

Cloud Services Management

  • Seamless cloud migration and continuous cloud resource management.

  • Strategic management and optimization of cloud infrastructure and services.

Cybersecurity & Threat Management

  • D eployment of robust security protocols, including advanced firewalls, endpoint protection, and intrusion detection systems.

  • Regular security audits, vulnerability assessments, and risk mitigation strategies.

IT Strategy & Consulting

  • Crafting of IT strategies that align with and propel business objectives.

  • Expert advisory services to leverage technology for competitive advantage and innovation.

Why Businesses Choose Jones IT

Simple Transparent Pricing

One rate for all services, from remote support technician and network engineer to compliance expert and CISO. Built-in discounts apply automatically, the more hours you use, the lower the hourly rate.

Predictable Invoices

Transparent weekly and monthly reports detailing usage. Predictable invoices with no surprises, so you always know what you’re paying for.

Unmatched Flexibility & Scalability

Flexible month-to-month plans with no retainers and no lengthy contracts. Easily scale usage up or down, with discounts applied automatically.

Personalized Service

Each client gets a dedicated 6–8 person team, not a rotating helpdesk. Easy-to-reach support, always available through multiple channels, with guaranteed response times and clear escalation paths.