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IT support, security, and compliance
for companies where the stakes are high.

Jones IT has worked with 1,000+ companies across San Francisco and beyond for over 20 years. Here's everything we offer, and how to find the right fit for your situation.

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What does your IT situation look like right now?

Find the right starting point and we'll show you exactly how Jones IT fits.

"IT isn't anyone's job here, and it's starting to show."
We become your IT department. Helpdesk, security, vendors, compliance — fully covered, so your team can focus on the work that actually grows the business.
Fully Managed IT Made for this
See how it works
"We have an IT person, but we've grown past what one person can handle."
We work alongside your existing team — handling overflow, filling gaps, and bringing in expertise that's hard to hire for. Your person stays in place and gets stronger.
Co-Managed IT Built for companies like yours
See how it works
"We have a compliance deadline and need to move fast."
Our 90-day Compliance Kickstarter gets you audit-ready for SOC 2, HIPAA, or ISO 27001. Fixed fee, defined scope, no surprises.
Compliance Kickstarter Start here
See the program

Not sure which fits? Browse all services below or talk to us directly.

All services

Everything Jones IT offers.

Three core engagements, plus two specialized services for specific needs.

"We need someone to own IT completely — we don't have the bandwidth or expertise to manage it ourselves."

What's included

  • IT helpdesk and day-to-day support
  • Cybersecurity and endpoint protection
  • Vendor and software management
  • Compliance support (SOC 2, HIPAA, ISO)
  • IT strategy and roadmap
Best for: Lean teams of 20+ with no dedicated IT staff. Early and growth-stage startups that need IT handled end-to-end.
Fully Managed IT See what's included

"We have an IT person or small team — but we need more coverage, deeper expertise, and room to scale without another full-time hire."

What's included

  • Overflow support and gap coverage
  • Specialist expertise on demand
  • Security and compliance layer
  • Project execution alongside your team
  • Joint IT strategy and planning
Best for: Companies with an internal IT staff who are stretched thin. Mid-market teams that want to scale IT capability without scaling headcount.
Co-Managed IT See how it works

"We need to pass a security audit — SOC 2, HIPAA, or ISO 27001 — and we don't have the internal capacity or expertise to get there on our own."

What's included

  • Compliance roadmap and gap analysis
  • Policy and documentation development
  • Endpoint security configuration
  • Staff security awareness training
  • Audit preparation and evidence support
Best for: Companies under compliance pressure from customers, investors, or regulators. Fixed 3-month engagement, flat fee.
Compliance Kickstarter See the program

Also available

Short-Term IT Projects

A defined engagement with a clear scope and timeline. No ongoing contract required — we come in, solve the problem, and hand it back cleanly.

Common uses: Office moves, tool migrations, network upgrades, security audits, new office setup.

See the kinds of projects we take on
Cybersecurity & Compliance Management

Ongoing security management and compliance maintenance for companies that need continuous protection beyond the initial kickstarter program.

Common uses: Post-certification maintenance, security monitoring, access management, risk management, business continuity.

See what ongoing security management includes

Industries we serve

We know your sector, not just your stack.

Jones IT works exclusively with companies where security, compliance, and reliability aren't negotiable. Find your industry to see how we fit.

Artificial Intelligence
Fast-moving infrastructure for teams building at the edge of what's possible.
See how we work with AI companies
Biotech and Health
HIPAA-ready IT for labs and clinical teams where compliance isn't optional.
See how we work with biotech companies
Aerospace
Secure, resilient infrastructure for teams working under strict regulatory and contractual requirements.
See how we work with aerospace companies
Fintech & Crypto
Security-first IT for companies where a breach isn't just an IT problem — it's an existential one.
See how we work with fintech companies
SaaS
Scalable IT that keeps pace with product cycles, headcount growth, and investor due diligence.
See how we work with SaaS companies
Defense Tech
Mission-critical IT built to government-grade security standards without slowing your team down.
See how we work with defense tech companies

Ready when you are

Let's figure out if we're the right fit.

No sales pitch, no pressure. A 30-minute conversation about where your IT is today, where it needs to be, and whether Jones IT is the right partner to get you there.

Book a free consultation Read a case study first
SOC 2 certified
ISO 27001 certified
HIPAA compliant
20+ years in San Francisco
1,000+ companies served