Phishing 101: Top 5 Ways to Stop Phishing (Plus Google Docs Scam & ID Theft Prevention)

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Phishing 101: Top 5 Ways to Stop Phishing (Plus Google Docs Scam & ID Theft Prevention)

By Hari Subedi

Ever get an email that's too good to be true? An urgent request from your bank for private information? Message from a relative asking to wire some money? Click on link in your inbox you shouldn't have? These everyday examples of phishing & IT security breaches put your company data at risk along with the possibility of identity theft. Here are 5 things you can do prevent phishing from happening to you!

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IT Stories: SFCD's Assistive Technology Lab

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IT Stories: SFCD's Assistive Technology Lab

By Marina Candela

“I’ve been doing this for a long time, but this is the first time I’m seeing mainstream technology have real applications for people with disabilities,” Karen of SFCD explains. She proceeds to show me how she is able to control just about everything in the room, from the fan to the lights, with her voice or the iPad she holds in her hand. The iPad is running several communication applications that allow her to type out simple sentences telling the room what to do. Karen illustrates this by tapping a few buttons on her iPad, causing it to say, “Amazon, turn on the fan.” Sure enough, the fan across the room turns on with a pleasing whir. This is what assistive technology is all about, and it’s pretty incredible.

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Security for Windows: 3 Reasons Why Updates Matter

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Security for Windows: 3 Reasons Why Updates Matter

Written by Jason

Computers are a lot like cars. They’re expensive, incredibly useful, and will fall apart without regular maintenance. You wouldn’t go years without checking or changing your oil, or let the weird noise in your car fester without getting it looked at by a professional. But many people don’t look at computers the same way. They will go months without updating, shooing away notifications, and thinking, “I just spent $900 on this, it should just WORK!” Your car performs a lot better with the recommended maintenance and services, and so will your computer. More importantly, your computer will be much less susceptible to attack. 

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Security 101: Spam, Phishing, and Social Engineering

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Security 101: Spam, Phishing, and Social Engineering

Written by Jason & Marina

 Your device is the portal through which you communicate with friends, family, and the people you work with. Replacing a device is costly, but you can’t put a price on the data you hold in it. Consider how much worse it would be if someone got ahold of the data you can access with that device: bank accounts, passwords, emails, photos, correspondence with friends, and more. This is precisely why security is important.

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5 Signs Your Business Needs A Wifi Upgrade

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5 Signs Your Business Needs A Wifi Upgrade

Written by Evan Jones

If you’re one of the chosen few who can get your wifi to work well at home, that is one thing. However, when you get ten or more people connecting to a wireless network simultaneously, it can get a little tricky. Whether you have ten people in your office or over one-hundred, the commonality is that the wifi connection in your office is not getting any less important any time soon.

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The Secret Sauce Series 4: Tools of the Trade

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The Secret Sauce Series 4: Tools of the Trade

Written by Ersinan

It is likely that you will spend about 2080 hours at your job every year. Hopefully this means that you and the people you work with are spending 2080 hours each year doing things that you enjoy and completing projects that mean something to you. The worst use of this time is to waste it on software that slows you down and tools that impede your productivity. Unfortunately, this is something we see people do far too often.

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The Secret Sauce Series 3: Now Hiring

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The Secret Sauce Series 3: Now Hiring

Written by Ersinan

It’s not uncommon to hear our employees say that Jones IT is one of the best places that they have worked. You may be fooled into thinking that this is because of all the ping-pong matches and free beer, but when you dig a bit deeper you realize it is because we put a lot of thought into creating amazing culture.

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The Secret Sauce Series 2: Focus On What You Do Best

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The Secret Sauce Series 2: Focus On What You Do Best

Written by Ersinan

Once you decide that you’re going to start a business and you know what you are going to sell, there are still a lot of questions left on the table.

Your first thoughts should be centered around saving as much time as possible for your core business and attaining customers. Since our days of being paid to fix ancient computers and set up IKEA furniture, we have learned a thing or two about being efficient in business and creating a brand that makes people say things like, “You guys just seem really cool.”

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The Secret Sauce Series 1: Starting A Business in San Francisco

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The Secret Sauce Series 1: Starting A Business in San Francisco

Written by Ersinan

As one of the original members of Jones IT, I have seen our business grow from 2 guys in a garage to where we are now: a growing 15 person crew that is rapidly becoming SF’s leader in IT. When we first started out nearly a decade ago, we kept track of our work with only email and word docs. Surprisingly, this was just fine in the early days when it was just Evan and me. In order for our business to grow, however, we had to get better!

While we can’t bottle our entire secret sauce to success in a few paragraphs, we hope to give you a small taste of the tools we use that continue to help us to grow sustainably and efficiently. What follows is the first part of our Jones IT starter kit to success: business planning, preparing pitches, and introducing lean startup methods.

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What's In My Bag?

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What's In My Bag?

Written by Eric, Frederica, & Roberto
Photos & Graphics by Marina

Just like Batman with his utility belt, good IT techs are only as powerful as the equipment and tools they have at their disposal. Okay, maybe comparing ourselves to Batman is a long shot, but many of us have been told by clients that we're their, “hero," so  we're embracing the title. A lot of thought goes into what we carry around on the job because it gets us one step closer to making your day. Learn about the tools we use to work technology magic. 

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3 Reasons To Use Google Chromebox for Meetings

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3 Reasons To Use Google Chromebox for Meetings

Written by Marina
Photos by Frederica

Chromebox for Meetings is simply the best video conferencing system at the price point. The video quality, sound, ease of use, and reliability is unmatched. Conference room setups used to be a huge pain point for our clients; we knew we had to find a solution. Through trial, error, and much review we landed on Chromebox for Meetings. Our rationale for this choice lies in the price, the quality of the product, and the ease with which our clients can incorporate CFM into their existing systems.

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Love Thy Computer, Part 2: 5 Tips to A Healthier Mac

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Love Thy Computer, Part 2: 5 Tips to A Healthier Mac

By Frederica, Roy, Eric, & Roberto

You are probably reading this because you have a Mac. You take it with you everywhere and you use it on a daily basis as a reliable tool to get things done.

...You may even have a pet name for it.

Macs are becoming increasingly popular because they are designed specifically for ease of use with little housekeeping on the user’s part. Although you may get by with little maintenance to your Mac, there are some important functions you should be aware of to keep your data safe and your machine running as fast as possible.

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Love Thy Computer, Part I: PC Maintenance

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Love Thy Computer, Part I: PC Maintenance

By Frederica, Roy, Eric, & Roberto

Has your Windows PC been running slow? Have you been seeing popups on your computer saying it is infected with a virus and you need to buy something to clean it up? These are very common issues, but luckily, they can be resolved with a couple free tools! Let’s face it, fixing issues on your own is a great accomplishment, and not having to pay a dime to do it makes it all that much better!

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