AI IT Support
Managed IT Services for AI Startups in San Francisco
You build the future. We’ll handle the IT.
AI startups move fast — your IT infrastructure needs to keep up.
Based in San Francisco and serving AI companies across the Bay Area, Jones IT understands the pace and pressure of the AI ecosystem firsthand. From SoMa to South Bay, we support teams at every growth stage: seed through Series C and beyond.
Whether you're scaling a remote team, navigating compliance like SOC 2 or HIPAA, or wrangling global device logistics, our tailored services help you stay ahead of challenges instead of getting stuck in them.
Trusted by Leading AI Innovators
We've partnered with AI startups like Brain.im, Elicit, Scale AI, and Labelbox, supporting their rapid growth with rock-solid IT foundations. Now, it's your turn.
What We Offer
Scaling IT Infrastructure With Growth
Whether you are moving into a new office, upgrading your network infrastructure, or adding state-of-the-art conference rooms, we help you set up an optimal infrastructure that scales with you.
Security And Compliance Expertise
SOC 2, HIPAA, ISO 27001— we’ve helped hundreds of startups streamline audits and protect sensitive data. We not only help you achieve compliance and reduce legal risks, but also create a resilient foundation for growth.
Day-To-Day Helpdesk
We provide responsive, reliable, and scalable helpdesk support, freeing your internal team to focus entirely on strategic initiatives. From 24/7 monitoring to proactive helpdesk, we'll take care of all day-to-day technical issues for you.
Onboarding and Offboarding at Scale
Whether you are growing from 10 to 100 or from 100 to 1000. We streamline and automate the onboarding and offboarding processes, making the lives of your IT, HR, and procurement teams a whole lot easier.
Why AI Startups Choose Jones IT
80% reduction in average IT support resolution times
3x faster onboarding for remote team members
40% fewer security incidents after implementing best practices
US-based support covering all time zones that doesn’t leave you hanging
Ready to Scale Without IT Holding You Back?
Whether you are preparing for a SOC 2 audit, provisioning devices for a growing data labeling team, or securing your cloud infrastructure ahead of a funding round, Jones IT is ready to help. We are based in San Francisco and support AI companies across the Bay Area and beyond.
Fill out the form below to schedule a free 30-minute discovery call with one of our AI IT specialists.
What our clients say about our services.
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Yes. We help aerospace companies build and maintain IT environments that support ITAR compliance, including access controls, data
handling policies, endpoint security, and audit documentation. We work alongside your legal and compliance teams to ensure your IT
infrastructure does not create export control exposure. -
Yes. We manage IT infrastructure across distributed locations (offices, labs, and field sites) under a unified support model. That
includes device provisioning, network management, secure remote access, and helpdesk support for all your teams, regardless of where they are
working. -
Yes. We have experience supporting the performance and licensing requirements of engineering software commonly used in
aerospace environments. That includes workstation configuration, network storage for large project files, and ensuring your software licenses are
deployed correctly and kept current. -
We support ITAR, NIST 800-171, DFARS, ISO 27001, and SOC 2. Our compliance-first approach means we help you build systems that
satisfy your current requirements and are ready to scale as your compliance obligations grow. If you are pursuing DoD contracts, we also support
CMMC readiness. For ISO 27001 and SOC 2, our Compliance Kickstarter Program is a good starting point.
Aerospace IT Services: Frequently Asked Questions
Not Sure What You Need Yet?.
We'll assess your current environment, identify compliance gaps, and give you a clear picture of where you stand; no commitment required.