Jones IT has delivered managed IT services in San Francisco for over 20 years. Local on-site support, SOC 2 and ISO 27001 certified, dedicated teams for every client. Here is what to expect from a true local provider.

IT operations management (ITOM) is the set of processes and tools that keep your IT infrastructure running reliably. This guide covers what ITOM includes, why it matters at the startup stage, and best practices for getting it right.

Shadow IT is any software, app, or device employees use without IT approval. Learn its risks, why it happens, and how to manage it without killing productivity.

This blog post highlights how 2 financial metrics- TCO and ROI play a critical role in evaluating technology investments and help you make smarter decisions. Templates and sample calculations are included for greater clarity.

This blog post provides a step-by-step approach to evaluating and selecting the right IT services vendor for your organization. It includes a customizable template.

This blog post covers all the essential aspects of IT budget planning, including its importance, steps for creating a budget, management and tracking, and best practices.

DIY IT management costs more than it appears. For a 40-person SF startup, outsourcing managed IT services saves $11,667 in the first 6 months alone, and $153,400 over 19 months for a scaling company. Here is the full cost-benefit analysis.

This IT checklist gives you an all-encompassing view of your IT infrastructure, helping you plug gaps, fix vulnerabilities, and enhance security.

This blog post provides you with best practices and insights on the essential steps in managing Apple devices within an enterprise environment.

Need to switch to a new managed IT services provider? Follow this 10-step MSP transition process to change IT providers smoothly, with zero disruption to your team.

Series A funded? Here is the IT infrastructure stack that lets your startup scale from 20 to 80 employees without friction: network, devices, security, compliance, device management, and MSP vs in-house cost comparison with 2025 figures.

In this blog post, we discuss the Agile methodology, how it can work together with ITSM, key aspects of Agile ITSM, its benefits, and popular Agile ITSM frameworks.

In this blog post, we will dive deep into the ITIL framework, covering its history, benefits, process, and how to put ITIL into practice.

In this post, we will take our discussion on IT Service Management (ITSM) further and introduce the most popular ITSM frameworks.

This blog post covers the topic of ITSM frameworks, including a breakdown of their main components or phases and their key aspects.

Learn the essentials of IT Service Management (ITSM) in this guide covering key processes, frameworks, and practical steps to help growing businesses scale IT.

IT asset management covers device inventory, lifecycle management, MDM, and compliance. Learn how an IT asset management system works and how to build one for your growing team.

In this blog post, I cover the topic of server maintenance including its need, server maintenance frequency, types, and best practices.

IT support keeps your business running, team productive, and systems secure. Learn what IT support covers, how to choose the right provider, and what good support looks like.

This blog shares best practices for writing an IT policy that help you avoid common pitfalls and create an effective IT policy that supports the organization’s objectives.